Returns - Claims
Do you have any questions? Please read our help pages first. Should your question still not be answered, just give us a call or send us an e-mail.
Returns - Claims
Use our form "Defective product" or send us an eMail with your customer number as well as the article number and the respective quantity. Please also state your telephone number so that we can reach you by telephone if necessary. We will contact you as soon as possible.
https://euro-souvenirs.de/en/faq-help/returns-claims/defective-goods-received-what-do-i-have-to-do
Udo Platzöder